Overview

The IT Installer will be responsible for installing, configuring, and maintaining IT hardware and software systems, ensuring seamless operation and optimal performance for employees.

Job Responsibilities

• Engage in troubleshooting, on-site support, and collaborating with team members to meet project timelines effectively;
• Install, configure, and test IT hardware, including computers, servers, networking devices, cabling, and peripherals;
• Set up software applications, operating systems, and security protocols;
• Perform routine maintenance and updates on IT systems;
• Troubleshoot and resolve hardware and software issues during and after installation;
• Install and configure network infrastructure, including routers, switches, and access points;
• Ensure proper connectivity and functionality of wired and wireless networks;
• Maintain accurate records of installations, configurations, and maintenance activities;
• Provide detailed reports of completed tasks and identified issues;
• Provide clear and professional communication during installations and troubleshooting;
• Offer guidance and training on the use of installed systems when needed;
• Ensure all installations comply with industry standards and safety regulations;
• Perform other required tasks as assigned.

Job Requirements

• Proven experience as an IT Installer, IT Technician, or in a similar role preferred;
• Certifications such as CompTIA A+, Network+, or equivalent a plus;
• Experience with specific systems such as VOIP, CCTV, or access control preferred;
• Basic understanding of cybersecurity measures preferred;
• Strong knowledge of IT hardware, software, and networking principles;
• Familiarity with cabling standards and system integration;
• Ability to read and interpret technical diagrams and installation manuals;
• Proficient in troubleshooting and resolving technical issues;
• Strong customer service and communication skills;
• Ability to work independently or as part of a team;
• Physical ability to lift and handle heavy equipment when necessary;
• Willingness to travel to external company locations as required;
• Solid analytical and organizational capabilities.